Claims Risk & Governance Consultant

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Job Title:
Claims Risk & Governance Consultant
Position ID:
J0519-0674
Job Type:
Permanent Full Time
Division:
Claims
Region:
Ontario
Job Category:
Claims
Number of Positions:
1
Closing Date:
26/07/2019

Keeping You Moving

RSA is one of the world’s leading multinational insurance groups with over 300 years of experience and over 20 million customers worldwide.

Our people are committed to building a dynamic internal culture where our people love what they do and feel motivated to keep things moving – for customers, for their colleagues and as part of their own growth and development.

In RSA, employing positive people is how we achieve success. You will be working in an environment that encourages you to do great work and you constantly will be faced with fresh challenges that have a direct impact on our business. We believe your personality and passion will keep RSA and our business moving forward.

At RSA we have a culture that supports and rewards high performance with a competitive reward policy for top performers. Our rewards package includes competitive compensation, work / life balance, opportunities to learn and the chance to make a difference working for a worldwide industry leader.

At RSA Canada, our purpose is to Make Life Better Together and we do that every day through our commitments to our people, our customers and our partners. We are committed to fostering an inclusive, fair, and accessible environment where every team member has the opportunity to reach their full potential and where everyone feels comfortable being their true selves. We hire on the basis of merit and we are committed to inclusive, barrier-free recruitment and selection processes, as well as equal access to training and promotion opportunities.

Position Overview:

If you are a self-driven individual with a desire for excellence and proven ability to deliver then this role may be for you!
The Claims Risk & Governance Consultant will identify and assess adequacy of processes and controls to mitigate risks within Claims operations across all companies ensuring a strong control environment. You will develop and execute a control validation framework and methodology, manage risks, for example, working closely with Claims Leadership teams to ensure new and changing processes are appropriately controlled, develop and implement solutions where there are gaps in processes or breakdown of controls.

The successful candidate will join an agile team on a best in class journey. They will be challenged to find ways to do things better and continuously improve process.

Location can be in any of our offices in the Greater Toronto Area; Richmond Hill, Mississauga or downtown Toronto.

Who you are

Your enthusiasm is infectious. You challenge the status quo. You find solutions to problems. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. You have fun and you make work fun for those working around you.

What you will achieve in this role

• Develop and execute a control validation framework, methodology and activities within the Claims operations, including working with key stakeholders to problem solve through root cause analysis and provide input on setting up appropriate processes & controls within key projects.
• Develop remediation action plans to address issues identified through ongoing control validation and audits and monitor progress to closure.
• Analyze and present results and recommendations on the Claims processes and controls, identified through control validation, to key stakeholders at various governance Forums and Committees.
• Strong relationship building and stakeholder management is key as you partner with all business functions, and leverage Risk, Audit and peers around the world to adhere to policy and regulatory requirements and external auditors.

What you bring to this role

• Previous experience 3-5 years of audit and/or risk management
• 3+ years as a Claims Adjuster within P+C insurance with knowledge of risk and control is an asset
• Proactive and decisive thinking and excellent ability to problem solve and identify solutions through superior negotiation and influencing skills.
• You possess excellent facilitation and have experience consulting on risk, process & control assessments while managing priorities in an evolving environment to meet timelines.
• Proven ability in Microsoft Office Word, Excel, and PowerPoint.
• Working knowledge of French would be an asset.
• Related insurance designations CIP, FCIP, CRM
• Completion of post-secondary an asset

Other Information

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.

We thank all applicants. However, only those selected for an interview will be contacted.

We invite you to learn more about us at our Career Site, www.rsagroup.ca, where you can apply on line.

RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group members, women, Aboriginal persons, and persons with disabilities, members of the LGBT community, and others who may contribute to the further diversification of ideas.

RSA group of Companies will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and you need an accommodation due to a disability, please email AODA@RSAGROUP.CA or call us at toll free 1 (800)-855-0511. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.

Johnson is an equal opportunity employer. We thank all applicants for their interest. However, only those selected for an interview will be contacted.