Project Portfolio Director

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Job Title:
Project Portfolio Director
Position ID:
Job Type:
Permanent Full Time
Posting Language:
Job Category:
Information Technology
Number of Positions:
Closing Date:

Keeping You Moving

RSA is one of the world’s leading multinational insurance groups with over 300 years of experience and over 20 million customers worldwide.Our people are committed to building a dynamic internal culture where our people love what they do and feel motivated to keep things moving – for customers, for their colleagues and as part of their own growth and development. In RSA, employing positive people is how we achieve success. You will be working in an environment that encourages you to do great work and you constantly will be faced with fresh challenges that have a direct impact on our business. We believe your personality and passion will keep RSA and our business moving forward. At RSA we have a culture that supports and rewards high performance with a competitive reward policy for top performers. Our rewards package includes competitive compensation, work / life balance, opportunities to learn and the chance to make a difference working for a worldwide industry leader.At RSA Canada, our purpose is to Make Life Better Together and we do that every day through our commitments to our people, our customers and our partners. We are committed to fostering an inclusive, fair, and accessible environment where every team member has the opportunity to reach their full potential and where everyone feels comfortable being their true selves. We hire on the basis of merit and we are committed to inclusive, barrier-free recruitment and selection processes, as well as equal access to training and promotion opportunities.

Position Overview:

The Project Portfolio Director is responsible for the ideation, planning and implementation of all projects and operational initiatives within the Line of Business’ Portfolio. Serves as the strategic liaison between the Business and IT, Finance and Operations to ensure alignment of the Business’s project portfolio with the corporate operational planning cycle. Will ensure that projects and operational initiatives are completed to plan and in line with the prescribed Project Management Life Cycle while ensuring initiatives are identified, business cased and planned for continual improvement and corporate success. Leads a team of Project Managers individually assigned ownership of Program(s)/Project(s) within the Portfolio.

Who you are

Your enthusiasm is infectious. You challenge the status quo. You find solutions to problems. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. You have fun and you make work fun for those working around you.

What you will achieve in this role

- Strategic Activities:
o Provide oversight to all programs and projects within the portfolio. A PPM will be assigned to one of each of the Lines of Business: Johnson, PI Broker, Commercial, Claims, Enterprise, etc.
o Works directly with the Business to identify areas of opportunity and supports the development new ideas and business cases when appropriate
o Leads the Business Planning and Delivery team comprised of the PPM, OCM lead, FP&A member and ITBP to ensure strategic alignment of identified/planned Portfolio initiatives with the annual operational planning cycle
o Works with the business to prioritize all Programs/Projects within the Portfolio to maximize business value and impact and reports on progress against plans
o Ensures strategic direction of the business is clearly understood and agreed to by all key stakeholders
o Leads change within the Portfolio as business needs and strategy evolve, while maintaining a highly functioning operation
o Contributes proactively and creatively to containing or reducing costs with the Portfolio

- Project Portfolio Management Activities:
o Ensure the quality and timely completion of Program/Projects within the Portfolio
o Ensure that all Programs/Projects within the Portfolio are following the Project Management Life Cycle and its associated processes, methods and tools accordingly
o Ensure relevant business stakeholders are aware of the Portfolio and its activities and challenges; solicit input from stakeholders on business issues and needs related to the Portfolio
o Serves as the liaison between the Business and IT, Finance, Operations and any other impacted functions to ensure end to end delivery for the business
o Responsible for providing timely Portfolio level reporting at all levels (Project, Program and Portfolio) of status, issues, risks and financials to all key stakeholders
o Identifies Portfolio/Program/Project risks/issues and supports the creation and execution of mitigation strategies. Communicates these in a timely manner to key stakeholders for review and decision
o Develop resourcing and budgeting requirements to meet the known commitments of the Portfolio
o Assists the Program/Project Managers in managing and resolving any challenges that arise (i.e. resourcing constraints)
o Responsible for keeping abreast of current Project Management tools and techniques, making improvement recommendations to the ePMO and IT teams for consideration

- Team Leader Activities:
o Develop a team of Program/Project managers and provide routine and constructive feedback on performance. Maintain a skills inventory on each to ensure effective project assignments
o Leads a team of Program/Project Manager assigned to support the Line of Business and works with Human Resources as required to support and develop the team
o Work with Human Resources to ensure team compliance with all local policies
o Ensure all required training completed and development needs are addressed
o Ensure team is effectively handling a work/life balance
o Run critical metrics for each Program/Project Manager and provide mentorship to support continual growth and development
o Provide coaching, guidance and mentoring to Program/Project Managers & Coordinators through following established review processes, both formal and informal, and supporting team members’ individual learning needs and career goals (i.e. employee development guides, providing challenging and rewarding assignments)
o Lead in the recruitment, selection, and hiring of highly trained and experienced team members

What you bring to this role

- At least 10 years of experience in Project Management
- At least 10 years of progressive experience in various aspects of Information Technology delivery or related business roles
- Thorough knowledge of Project Management practices (one or more methods) and thorough knowledge of various SDLC models
- Good overall knowledge of property casualty insurance business from a business process perspective
- Active and enthusiastic leader including personal development and seeking out teaching/ coaching opportunities
- Good financial and business acumen
- Strong communication skills, oral and written
- Excellent influencing and negotiating experience including stakeholder management
- Leadership presence and ability to interact with the VP and Executive levels
- Experience working with outsource service providers and contracted vendors
- Strong problem solving ability
- Strong facilitation & project management skills
- Ability to multitask and to be able to change directions/priority quickly while working under pressure for sustained periods of time on potentially multiple projects
- University or College degree/diploma, or equivalent training or experience, in the areas of in Business, IT, Operations, Finance or in a related field
- Professional designation in Portfolio/Program/Project Management such as the Project Management Institute’s Project Management Professional (PMP) designation or similar is preferable

Other Information

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.We thank all applicants. However, only those selected for an interview will be contacted.We invite you to learn more about us at our Career Site,, where you can apply on line. RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group members, women, Aboriginal persons, and persons with disabilities, members of the LGBT community, and others who may contribute to the further diversification of ideas.RSA group of Companies will provide reasonable accommodation for qualified individuals with disabilities in the job application process.If you have difficulty using our online application system and you need an accommodation due to a disability, please email AODA@RSAGROUP.CA or call us at toll free 1 (800)-855-0511. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.

Johnson is an equal opportunity employer. We thank all applicants for their interest. However, only those selected for an interview will be contacted.